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027. Obvio Call - June 17

4 min. readlast update: 06.29.2021

Q+A begins at 0:00

  • Known Bug (this bug has been resolved): Zoom Backgrounds page would not link to a button on the dashboard. 
  • Renaming multiple Obvio integrations in Zapier (Blue demos this from 5:00 - 6:45)
  • You cannot delete attendees at this time. 
  • Question Icon on the Sponsors page will appear on the same line as the name of the sponsor on the far right hand side. (7:20)
    • When an attendee clicks on the image, it will take them to the exercise. 
  • There is no way to remove the sponsor logo on the sponsor page. (8:20)
    • Workaround: You can decrease the size down to 1 (one), which makes it very small. (demoed at 9:05). However, it will not erase it entirely. 
  • Linking buttons on the dashboard to your various pages. (9:50)
    • Speakers, Sponsors, FAQs, and Zoom Backgrounds will only be accessible to attendees if you link a button to them on the Dashboard. 
    • When configuring your button - Click "LINK" - Page (choose the page you want to link to from the dropdown menu) (shown at 10:45)
    • You can also post the links to these pages in blog posts by using the link function on the blog post configuration screen. (shown at 11:10)
  • Tech Check questions (12:00)
    • Example of how SAGE has set up Tech Check for past events (13:45)
      • Multiple rooms set up inside the same area. 
      • Each room will require one staff member on their own device to check in attendees. (17:00)
        • Each tech check agent can be set up as a team member within your event.
        • Each agent will be able to open rooms. 
        • Each agent will be assigned their own room.
      • How many rooms you set up depends on how long you want to have your tech check open and how many attendees your event has. 
  • Your event requires the numbr of computers as you have concurrently running meetings. (18:30)
    • Example: 4 concurrent meetings = 4 computers
  • Translation feature request: unable to translate certain things in regards to the leaderboard. (22:00)
  • Tips on what to look for during a virtual event to anticipate needs and issues. (31:00)
    • Keep an eye on the chat!
      • If you start to see patterns arise in that chat, there's a good chance the issue may be real. 
      • If only one person says something about a volume issue, etc., verify with the individual that their own device is working properly before reporting it to your tech team.
      • Designate a team member to monitor the chat within the main stage. 
        • Give this team member troubleshooting techniques in order to minimize communication with the tech team. 
  • Projecting slides onto the Main Stage. (34:45)
    • Screen sharing. 
    • Use additional tech (mixer) to flip between video feed and slides. 
      • Black Magic ATEM mini - seen here
      • This is best practice, because it is more reliable. 
    • Software - like ecamm, vmix, wirecast, OBS, Livestream Studio
      • Dependant on the quality of the computer you are using to run it - in terms of reliability. 
  • Zapier (40:00)
    • ConvertKit into Zapier, Zapier into Obvio
    • To receive an invitation to Zapier, email help@obv.io. 
    • Advice from a ConvertKit user. (41:00) 
      • Be mindful of late registrants. 
  • Can you change the Zoom room max number of attendees in the middle of your event? (43:10)
    • Blue demos the limit of max number of attendees in the room. (43:40)
    • With max number of attendees on, any excess attendees will receive an offline message when they attempt to access the room. 
      • We very rarely use this feature during events. 
      • Zoom rooms set up within Obvio, have a max number of attendees that is higher than typical Zoom rooms (1,000 attendees per room). They also load balance automatically. 
      • You can manually assign attendees to various Zoom rooms within the same area. This is accomplished through the attendees tab in Obvio. 
      • You can also apply visibility rules to buttoms, tag attendees accordingly, and then attendees will only see the buttons applicable to them. 
  • Share screen vs. hardware plug in (50:15)
    • Share screen is a great option for sponsor booths and speakers. Speakers and sponsors can then handle their own technology. 
    • Use of the ATEM mini or hardware is best for the main stage, where you can have dedicated team members to run and monitor the hardware. 
  • Staying in communcation with your team members during the events. (55:00)
    • Comm systems
    • Text threads
    • Voxer - has a walkie talkie mode, voice texts
    • WhatsApp groups for inter-team communication
    • This is all based on how much money you want to invest in your comm system and what you are comfortable using. Be concious of the cell service at your event space. 
    • There is not a communication system inside of Obvio. 
  • Audio within Zoom (1:00:00)
    • Turn on original sound and high fidelity music turned on.
  • Feature request: ability to export attendees with their custom field (coming soon) (1:03:00)

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