Help CenterThe Purchase Confirmation Email page allows you to customize the email that attendees receive after purchasing a ticket for your event.
This helps organizers provide confirmation details, event information, access instructions, and additional next steps to attendees after their purchase.
This page includes the following settings:
• Enable/Disable – Turn the purchase confirmation email on or off
• From Email – Select the email address that will be used as the sender of the confirmation email
• Subject – Define the subject line attendees will see in their inbox
• Body – Customize the content of the email using the text editor. You can add text, links, images, buttons, and Variables to dynamically display attendee or event information
Additional options:
• Send Test Email – Send a test version of the email to preview how it will appear to attendees
• Save – Apply and save any changes made to the email
Customizing your Purchase Confirmation Email helps attendees receive clear confirmation details and creates a smoother onboarding experience before entering your event.